Privacy Policy
Last Updated: 17/05/2023
Silver Fox Coaches Limited (“we,” “us,” or “our”) operates the website located at https://www.silverfoxcoaches.co.uk/ (the “Website”). This Privacy Policy outlines how we collect, use, disclose, and protect the information we obtain from visitors to our Website.
1. Information We Collect
1.1 Personal Information
We may collect personal information, such as your name, address, email address, phone number, and payment details, when you voluntarily provide it to us for the purpose of booking coach services or contacting us for inquiries.
1.2 Usage Information
We automatically collect certain information about your visit to our Website, including your IP address, browser type, operating system, referring website, pages visited, and the dates and times of your visit. We may also use cookies or similar technologies to enhance your browsing experience.
2. Use of Information
2.1 Personal Information
We may use the personal information we collect to process your bookings, respond to your inquiries, send you service-related communications, provide customer support, and improve our services.
2.2 Usage Information
We use the usage information to analyze trends, administer the Website, track users’ movements, and gather demographic information. This information helps us improve the Website and deliver a better user experience.
3. Disclosure of Information
3.1 Service Providers
We may share personal information with third-party service providers who assist us in operating the Website, conducting our business, or providing services to you. These service providers have access to your personal information only to perform their functions on our behalf and are obligated to maintain its confidentiality.
3.2 Legal Compliance
We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., court orders or government agencies).
4. Data Security
We take reasonable measures to protect the personal information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission or storage is 100% secure. We cannot guarantee the absolute security of your information.
5. Third-Party Links
Our Website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
6. Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information on our Website, please contact us, and we will take steps to remove that information.
7. Your Rights
You have the right to access, update, or delete the personal information we hold about you. If you would like to exercise these rights or have any questions regarding our privacy practices, please contact us using the information provided below.
8. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our Website with a revised “Last Updated” date. Your continued use of the Website after such modifications will constitute your acknowledgment of the modified policy.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at:
Silver Fox Coaches Limited
Tower Garage
Ferry Road
Renfrew
Renfrewshire
PA4 8SH
Phone: 0141 886 4134
Fax: 0141 886 7448
Email: [email protected]